Get to the storm call before the next roofer does.
The leak call at 9pm, the inspection request from a Facebook ad, the estimate nobody chased. Tetrad logs each one the night it arrives, puts active leaks ahead of routine quotes, and has a first reply drafted for you by morning.
Nothing goes to a homeowner until you approve it.
Times are illustrative. The steps are what gets installed.
One storm night, start to finish.
An example storm night
Lead No. 0512- Tue 21:13
Website form arrives.
“Water came through the ceiling.”
- Tue 21:13
Logged as an active leak, ahead of the routine quotes.
- Tue 21:15
First reply drafted and held.
It asks for the address, a few photos, whether it’s still leaking, and a safe time to call back.
HeldNot sent - Wed 07:00
Owner sheet puts it at the top, under “Waiting on you.”
- Wed 07:06
You: Approve the reply, assign an estimator.
The reply goes from your own email.
- Wed 07:06
Estimator queue shows the inspection, who owns it, and when it’s due.
- Mon 07:00
Estimate sent, no answer yet. Back on the sheet as “Follow-up due.”
The roofing jobs it keeps track of.
Storm and leak calls
Active leaks and storm damage are pulled out from repair, replacement and routine inspection requests, so the urgent ones get seen first.
Inspection requests
Qualified leads go to the right estimator with the address, photos, status and next step attached.
Insurance questions
Claim and paperwork questions are logged and handed to whoever deals with them. The system doesn’t answer them for you.
Estimate follow-up
Proposals and inspections that need another touch get flagged before the homeowner forgets, or books someone else.
Works with your forms, inboxes, ad leads and CRM notifications.
What it handles, and what stays with you.
What Tetrad handles
- Yes: Picks up roofing inquiries from forms, inboxes, ads and CRM notifications.
- Yes: Sorts active leaks and storm damage from routine inspections and replacement quotes.
- Yes: Drafts first replies that ask for the address, photos, a callback window and whether it’s still leaking.
- Yes: Logs inspection status, which estimator owns it, the next step and how long it’s been waiting.
- Yes: Sends you a morning sheet: urgent calls, stale estimates, replies waiting on you.
What it won’t promise
- No: Emergency availability.
- No: Prices.
- No: Insurance outcomes.
- No: Safety advice. Your team stays responsible for every commitment.