Straight answers before you install an AI operations lane.
What Tetrad is, what it is not, where humans stay in control, and which businesses should start now.
What Tetrad is now.
Is Tetrad only for landscaping companies?
No. Landscaping remains a proof lane, but Tetrad is now positioned as an AI operations systems company for local service businesses. Roofing and office knowledge workflows are the next priority lanes.
What does Tetrad actually install?
Controlled workflow systems: lead recovery, private office knowledge bases, owner-visible queues, routing, approval gates, exception reporting, and runbooks.
Is this generic AI consulting?
No. Tetrad starts with one painful workflow and installs a practical operating lane around it. The goal is measurable recovered work, less owner memory load, and clearer next actions.
Who stays in charge?
Does Tetrad send customer messages automatically?
Not by default. Customer-facing messages are draft-first. Your team reviews, edits, approves, or deletes them.
Can it make up pricing or availability?
No. Tetrad is configured to avoid invented pricing, availability, legal claims, insurance promises, or commitments. Sensitive items route to a person.
Does the office knowledge system cite sources?
Yes. The private knowledge-base lane is built around approved source material and should return source-cited answers or escalate when the source is missing or unclear.
What if a draft or answer is wrong?
Edit it, delete it, or escalate it. Misses become tuning inputs during monitoring and optimization.
What it works around.
What tools can Tetrad work with?
Depending on access and scope: Gmail, Outlook, website forms, Meta leads, spreadsheets, Airtable, CRM notifications, document folders, and field-service tools where practical.
Does Tetrad replace my CRM or field-service platform?
No. Tetrad works around and between tools. It improves intake, follow-up, routing, internal answers, and owner visibility; it does not replace estimating, scheduling, billing, or field-service platforms.
Do we need to change how the crew works?
Usually no. The first system is designed around the owner, office, estimator, or operations workflow. Field crews should not need to learn a complex new platform.
Who should start.
Who is the best fit right now?
Owner-led local service businesses with expensive leads, scattered requests, repeated office questions, stale follow-up, or owner-memory bottlenecks. Roofing, landscaping, hardscaping, and local offices are strong starting points.
Who is not a fit?
Teams that want uncontrolled auto-sending, regulated advice automation, AI making commitments, or automation before basic intake ownership exists.
Where should I start?
Run the Product Check. It routes you toward lead recovery, office knowledge base, operations command center, or a “not yet” cleanup step.
Still weighing it?
The Product Check takes two minutes and gives an honest fit answer — including “not yet.”